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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gay Horne

Gay Horne

September 29, 2025

5  out of  5
rating by Gay Horne
"Tosha at Bill Wilkins State Farm office is amazing! She always takes care of me when I need anything she goes out of her way to make it happen! I don’t trust anyone else with my insurance. Thank you Tosha, Bill, and everyone in the office for all you do for me!"
We responded:
"Hello, thank you for the kind words! We’re lucky to have Tosha on our team—she truly cares about our customers and always goes the extra mile. It means a lot to us that you choose our office for your insurance needs. We appreciate your support and are always here for you! - Bill "
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Michael Zibell

September 25, 2025

5  out of  5
rating by Michael Zibell
"Tosha was amazing! Ended up saving me over 20% on my monthly bill! Outstanding service!"
We responded:
"Michael, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! - Bill "
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Gerald Cunningham

September 12, 2025

5  out of  5
rating by Gerald Cunningham
"My experience today was extremely easy with Tosha! She was very knowledgeable and professional."
We responded:
"Thank you for your great feedback, Gerald! We're so glad Tosha could assist you promptly and make your experience enjoyable. We truly appreciate your kind words and look forward to working with you again! - Bill "
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Maksym Mamochka

September 9, 2025

5  out of  5
rating by Maksym Mamochka
"Great fast service! Tosha helped me out a lot to get my bike and cars insured. Great to talk too, done in a quick timely manner and friendly :)"
We responded:
"Thank you for your wonderful review, Maksym! We're thrilled to hear about your positive experience with Tosha. She truly goes above and beyond to ensure our customers understand their insurance options. We look forward to continuing to serve you! - Bill "
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Brian Queen

September 5, 2025

5  out of  5
rating by Brian Queen
"Tosha was great!"
We responded:
"Brian, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Bill "
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Joaquina Trejo Torquemada

September 4, 2025

5  out of  5
rating by Joaquina Trejo Torquemada
"She is a good worker she help me alot Tosha Hutchins"
We responded:
"Joaquina, we're happy to hear that Tosha provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Bill "
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Eddie Gillian

September 3, 2025

5  out of  5
rating by Eddie Gillian
"Tosha , did a great job explaining coverages and options. She informed me of items that I was totally unaware of. Im better covered and more protected than ever. Thanks so much"
We responded:
"Eddie, thank you for the 5-star review! I'm so glad you had a great insurance experience and appreciate your support. If you ever need anything, we're here to help! - Bill "
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Katie Hendrix

September 3, 2025

5  out of  5
rating by Katie Hendrix
"Ms. Tosha was so helpful and informative when I was in a pinch to get a homeowners insurance and got me coverage quickly"
We responded:
"Katie, thank you for the amazing review! We’re so glad to hear that our team provided you with outstanding service. We are always here to help with all your insurance needs! - Bill "
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Jill Plexico

September 3, 2025

5  out of  5
rating by Jill Plexico
"I have had State Farm Insurance for over thirty years, and my experience with Bill Wilkins at the Boiling Springs location has always been excellent! Recently I had a roadside assistance claim. In order to process the claim, I needed a receipt for services rendered. Getting the receipt became a problem. The sweet girls at Bill's office called almost daily to request the needed paperwork. I also called numerous times, and I was about to give up, but my friends there did not quit and finally after a month of trying the receipt was emailed to the state farm office! AND,, I had reimbursement the same day!! It's rare to find customer service that feels personal, but this State Farm office really delivered! Thank you!! I appreciate you all!"
We responded:
"Jill, thank you for your kind words and for your loyal business over the past 30+ years. It truly means a lot! I'm proud of the team here for sticking with it and making sure you got what you needed. We believe in going the extra mile, and I'm glad that came through in your experience. We appreciate you just as much! - Bill "
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Peggy Scruggs

September 2, 2025

5  out of  5
rating by Peggy Scruggs
"Tosha was very helpful and informative. I feel the price is fair."
We responded:
"Thank you for your kind words, Peggy! We’re glad Tosha could assist you and that you had a positive insurance experience with us. We appreciate you taking the time to share this! - Bill "
Profile photo of Ellen Parks

Ellen Parks

August 27, 2025

5  out of  5
rating by Ellen Parks
"Tasha was fantastic in assisting me with new car and home insurance!"
We responded:
"Ellen, I’m happy to hear Tosha took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Bill "
Profile photo of Michael McCollough

Michael McCollough

August 26, 2025

5  out of  5
rating by Michael McCollough
"Mr. Wilkins and his staff are a pleasure to do business with. Everytime the process is smooth and efficient."
We responded:
"Michael, thank you for the kind words! I'm glad my team and I have been able to make the insurance process smooth and efficient for you. We appreciate you and look forward to continuing to serve you! - Bill "
Profile photo of Sheryl Monroe

Sheryl Monroe

August 25, 2025

5  out of  5
rating by Sheryl Monroe
"Stacey was so helpful when I called on my homeowners premium. She explained everything very thoroughly to my understanding. Bill Wilkins has a great team and they are well informed and passes it on to their customers!!"
We responded:
"Sheryl, thank you for the kind words! I'm so glad Stacey was able to help and provide clear information. I'm proud of our team and appreciate you recognizing their effort and knowledge. We're always here when you need us! - Bill "
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George Labanick

August 23, 2025

5  out of  5
rating by George Labanick
"Very helpful in processing a payment"
We responded:
"George, thank you for the 5-star review! I'm so glad to hear that you had a positive insurance experience with our team! - Bill "
Profile photo of Jospeh Mitchem

Jospeh Mitchem

August 21, 2025

5  out of  5
rating by Jospeh Mitchem
"So easy and quick! Tosha was the best! I live it already"
We responded:
"Jospeh, thanks so much! I'm glad to hear Tosha made the insurance process easy and quick for you — we think she's awesome too! We appreciate you being with us. - Bill "
Profile photo of Keith money

Keith money

August 18, 2025

5  out of  5
rating by Keith money
"I had a bump up in my truck and they were very helpful taking care of my needs. Sometimes it nice to be able to talk to a local person and not have to do everything online!"
We responded:
"Thank you for your kind words, Keith! We’re so glad to hear that our team provided you with professional and efficient service. It’s great to know that we could make the process painless for you. We appreciate your support and are here to help whenever you need it! - Bill "
Profile photo of Brenda Keffer

Brenda Keffer

August 12, 2025

5  out of  5
rating by Brenda Keffer
"Tosha helped me get insurance. She was great!"
We responded:
"Thank you for your wonderful feedback, Brenda! We're so glad to hear that Tosha's professionalism and efficiency made a positive impression on you. It's always our goal to provide top-notch service. - Bill "
Profile photo of Barbara Bem

Barbara Bem

August 12, 2025

5  out of  5
rating by Barbara Bem
"Excellent service from Tosha will recommend to others"
We responded:
"Thank you for the great review, Barbara! My team and I are so glad you had a positive insurance experience with us. It means a lot that you'd recommend us to others—looking forward to being here whenever you need us! - Bill "
Profile photo of Dylon Donnahoo

Dylon Donnahoo

August 8, 2025

5  out of  5
rating by Dylon Donnahoo
"Tosha did an amazing job helping me get insurance. Highly recommended."
We responded:
"Dylon, thank you for the amazing review! I’m so glad to hear that our team provided you with outstanding service. We truly appreciate your recommendation and are always here to help with all your insurance needs! - Bill "
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Tamra Hughey

August 7, 2025

5  out of  5
rating by Tamra Hughey
"Tasha Hutchins was very helpful!"
We responded:
"Thank you for your kind words, Tamra! I’m glad Tosha was able to provide you with friendly, professional, and helpful service. We appreciate you taking the time to share your experience! - Bill "
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Marian Alvarado

August 1, 2025

5  out of  5
rating by Marian Alvarado
"TOSHA HUTCHINS was amaizing with us she help us with are car and home insurance."
We responded:
"Marian, thank you for the five star review! Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any questions or need further assistance, please don't hesitate to reach out. - Bill "
Profile photo of Emily Cansdale-Wingo

Emily Cansdale-Wingo

July 31, 2025

4  out of  5
rating by Emily Cansdale-Wingo
"Great customer service."
We responded:
"Emily, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Bill "
Profile photo of Ian Wingo

Ian Wingo

July 31, 2025

5  out of  5
rating by Ian Wingo
"Friendly, persistent but not overly persistent to wjere I want to say no out of spite. Haven't had any issues, they cover all my insurance. Friendly staff."
We responded:
"Thank you for the 5-star review, Ian! It truly means a lot to me. I’m grateful for the opportunity to work with such great people, and I’m glad to hear you had a positive experience. We're here to help, and your support keeps us going — thank you again! - Bill "
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Joanne Buchanan

July 30, 2025

5  out of  5
rating by Joanne Buchanan
"Tosha is a wonderful agent. Professional and knowledgeable."
We responded:
"Joanne, thank you for your kind words! I'm so glad to hear Tosha provided such great service. We truly appreciate your feedback and support. - Bill"
Profile photo of Bruce Edwards

Bruce Edwards

July 24, 2025

5  out of  5
rating by Bruce Edwards
"Tosha was very friendly and business like. She also saved me money ."
We responded:
"Bruce, thank you for the awesome feedback! I’m so glad to hear that Tosha and the team provided efficient and excellent service. - Bill "